A two day interactive programme focused on the concept of Activity Based Operational Workforce Planning. This is how the total amount of labour resources required to process a given volume of work, in a defined timeframe, can be accurately measured so that operational workforce requirements can be set to optimise efficiency and to minimise costs.
In addition to explaining the theory behind the techniques, the course uses the Waypoint application to provide delegates with practical opportunities to build operating models and to run planning scenarios in a test environment.
Hilton Productivity Services Ltd can provide in-house training and coaching using the course content as the basis for a customised approach to meet your requirements.
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Click here for a pdf summary of the course