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David Luke - Case Study

With a strong reputation as a national school uniform supplier, Manchester-based David Luke operates a large warehousing and distribution function. The team engaged Hilton Productivity Services to support the development of operational workforce planning using quality data analysis.

Operational Workforce Planning

The warehousing operation at David Luke is the pilot site for our Waypoint Planning application and Waypoint View.

Having set up the operating model at task and team levels in Waypoint, inbound and outbound volumes for the client are generated using a combination of live order information and a forecasting tool created from historical records.

Plans, including estimates for workload demand, can be created on a daily basis and resources allocated individually to task areas.

Our work on this pilot project included one-to-one coaching with the client’s Operations Manager, increasing their knowledge and skills in resource planning and providing the tools needed to implement change.

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